HELP CENTRE

THE BASICS

WHAT IS WANDERSNACK?

HOW DO I SIGN UP?

WHAT TYPE OF SNACKS THERE ARE IN WANDERSNACK?

CAN I GIVE AS A GIFT?

CAN I CHOOSE WHICH SNACKS I RECEIVE?

SHIPPING

WHEN WILL I GET MY FIRST WANDERSNACK?

WHY DO I HAVE TO WAIT UNTIL THE 25TH OF EACH MONTH UNTIL MY WANDERSNACK IS DELIVERED?

WHERE DO YOU SHIP TO?

HOW MUCH DOES SHIPPING COST?

HOW DO I TRACK MY BOX?

HOW DO I CHANGE MY SHIPPING ADDRESS?

THERE IS SOME PROBLEM WITH MY SHIPPING, WHAT SHOULD I DO?

BILLING

CAN I PAY WITH BANK TRANSFER OR PAYME?

WHEN AM I CHARGED FOR MY PURCHASE?

HOW DO I CHANGE MY BILLING INFORMATION?

MY PAYMENT WAS DECLINED, WHAT SHOULD I DO?

HOW DO I CANCEL MY SUBSCRIPTION?

HOW DO I STOP MY MONTH-TO-MONTH AND ANNUAL SUBSCRIPTION FROM RENEWING?

HOW DO I RESTART MY SUBSCRIPTION?

OTHER STUFF

I HAVE FOOD ALLERGIES, IS WANDERSNACK FOR ME?

CAN I PURCHASE INDIVIDUAL PRODUCTS FROM THE BOXES?